Accessible Page Links

Page Tools

Main page Content

Parent teacher communication

Home-School communications


The school always endeavours to make parents feel welcome when visiting or telephoning the school to discuss matters of interest or concern. Please feel free to take advantage of the opportunity to contact the school whenever the need arises. Where possible please try to plan communication before or after school, or during the lunch breaks.

Children like to see their parents at school, whether you are attending a working bee, helping in the classrooms or library or talking to a teacher. Such visits are encouraged. Visitors are asked to report to the office, register and take a visitor badge. 

Student absences 

All staff members at Craigslea are committed to providing students with a quality education.  We are focussed and deliberate in what we are doing.  We need the support from parents by ensuring your child is at school all day, every day.  Arriving late or leaving early means they miss the feeling of being an informed and active member of the class and that they are missing education from one of the key learning areas.  Teachers are accounting for every minute of the day.  Please show your children you value school and what their teacher has planned for them by ensuring full attendance while they are healthy. 

If your child is absent for any reason please contact the school on our absence line (3350 8766) and report your child's name, class, reason for the absence, and dates your child will be absent if known.  Please keep us informed if your child is to be away for several days or follow up daily with a call to our absence line.

Alternatively you can contact your child's class teacher directly by email. Again please provide the name of your child, reason for absence and the dates your child will be absent. 

School newsletter: 'Comments'

A regular school newsletter called ‘Comments’ is emailed home every second Thursday or it is available to download on this website. Please read it carefully as it contains information important for the effective running of our school. 

Sharing information

Events in family life such as a major illness, visits of significant relatives, accidents, and the death of close relatives, friends or pets can cause major concern or change in the behaviour of your child.  Please share this information with your child's teacher so that they may best support your child if needed.
Raising Concerns
From time to time, parents may have a concern arising from matters that occur in the school.  We believe these concerns are best addressed in the school and the following procedure should be followed:
If it concerns a class issue:
  • Arrange a mutually convenient interview time with your child's teacher.
  • Clarify issues involved in the concern at the beginning of the meeting (or prior to the meeting if possible).
  • Share available information about the issue.
  • Give the teacher an opportunity to tell all he/ she knows of the issue.
  • Take steps to resolve the concern (even if a resolution does not occur they may be a useful exchange of information).
  • If not resolved, then an appointment should be made with the Principal or Deputy Principal within that area of responsibility.  Parents are requested to follow the protocol, as it is important that concerns are raised as early as possible so that the escalation of difficulties may be prevented.  This procedure allows a calm apporach where satisfactory resolutions result in win/win situations. 

School Reports

A comprehensive program of written and oral reporting is in place:
  • Parent/ Teacher interviews at the end of Term 1 and Term 3 by request.
  • End of semester written reports twice yearly.  Written reports will be sent home to parents at the end of Term 2 and Term 4 via email.
  • Parent/ Teacher contract over issues of mutial concern is strongly encouraged.  Appointments need tob e made at a mutually convenient time to allow teachers adequate preparation time, especially before school.

Parent teacher interviews

Parent teacher Interviews are an extremely important part of developing the parent – teacher - student support team. Parents are offered interviews in term 1 and term 3 and we encourage you to take advantage of this opportunity.

From time to time parents may have an issue or concern they wish to raise with a teacher. Our teachers usually spend mornings preparing for the day and it is not always possible to stop the work at hand for an immediate interview. Parents wishing to talk to teachers should make appointments through the office so that arrangements can be made to keep interference with the teaching organisation to a minimum. 

Telephone messages

For the most part school administrative officers handle telephone messages; however, the principal, deputy principal or business services manager will always make themselves available to return calls to those who wish to speak to them. Teachers are not called to the telephone during teaching sessions but messages will be passed on to them.


A convenient way to communicate with staff is by email.  If you do not receive a prompt reply (within 48 hours), please follow-up via another communication means as staff may be absent etc. It is often best not to write emails when upset or angry and a great idea to have someone else read your email if you are making a complaint as this ensures a positive working relationship between home and school. 

Assembly Days

All parents are invited to join us for assembly each week for information, performances and the awarding of certificates for students.
  • Parade is each Tuesday at 2.15pm - 3.00pm.
  • Please check the calendar for Junior (Prep - Year 2) or Senior (Year 3 - 6) days.